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For DPC physicians who are pre-launch or open under six months
You already made the leap to DPC. Now build the practice that proves it was worth it.
The Early Practice Plan gives you the full Harmony Ops system from day one, with a payment structure built around the reality that revenue takes time to grow into.
Full Harmony Ops Patient Acquisition and Retention system
No long-term contract
Built by a practicing DPC physician
What the early months actually look like
The patients are out there. Are your systems ready when they find you?
You're in the window where every inquiry matters. A prospective patient calls after hours and gets voicemail. They text your number and nothing comes back. They check your website, find you on social media, and don't see anything posted in three weeks.
They move on, because nothing was there to catch them at the moment they were ready to reach out.
The early months are when your systems either work for you or work against you. Getting them right at the start means you're not rebuilding them later when your panel is larger and your time is shorter.
Why this plan exists
I believe new DPC docs are going to make it.
I'm Anne Gonzalez, MD and I run Emerald Health DPC in Western North Carolina. I built Harmony Ops because the system I needed didn't exist.
You already did the hardest things. You got through college, medical school, residency, boards. You survived sleep deprivation and licensing exams and maybe a marriage and kids somewhere in the middle of all of it. You made the decision most doctors won't. You left a broken system and you're building something on your own terms. That's a big deal.
I realize that new DPC practices don't have a lot of runway. The Early Practice Plan is me putting my money where my mouth is. I believe in DPC. I believe in micro practices. I believe that physicians who make this decision are going to figure it out. And I'm willing to structure the pricing around that belief, because I know you're going to make it.
Anne Gonzalez, MD
how it works
The Growth Plan
You make the decisions once. The system handles what happens next.
STEP 01
We document your voice and your story.
Before anything goes live, we capture how you actually talk about your practice: your patients, your why, what makes your approach different. That becomes a brand voice guide loaded into the system so every caption, follow-up, and automated message sounds like you from the start. Not a template or AI slop. It's you.
INSIDE THIS STEP:
Brand voice interview
Voice guide loaded into the AI,
Yours to keep regardless of what you decide later.
STEP 02
We build the system that catches prospective patients at every point of contact.
The chat widget captures website visitors' questions before they're ready to call. Voice AI answers after-hours calls so no one hits voicemail and disappears. Automated follow-up handles the nurture sequence so leads don't go cold while you're seeing patients. Social media posts go out in your voice on a consistent schedule.
Everything runs from one place. Nothing falls through the gaps between platforms that don't talk to each other.
INSIDE THIS STEP:
Social media planner with AI captions in your voice
Reputation management
HIPAA-secure CRM
A2P registration
Email domain setup
STEP 03
The system is already working when you open your doors.
From day one, prospective patients can find you, reach you, and get followed up with automatically. You're not building systems while seeing patients or trying to post on Instagram at 11pm. The practice has infrastructure before it needs it, which means you're growing from a stable foundation instead of catching up from behind.
INSIDE THIS STEP:
Automated email and SMS follow-up
Chat widget
Voice AI
what you get and what it costs
The full system & a payment structure that matches your runway.
Everything in the Early Practice Plan is identical to the Growth Plan. The only difference is how you pay for it while you're building.
What's Included
Full access to the Harmony Ops Growth Plan
Weekly live support calls
Private online community access
Chat and email support for technical issues
Regular updates to all available platform functions
Eligibility Note: This pricing structure is available exclusively for newly opened or practices opening soon.
From physicians who started where you are
What customers say
As physicians, our time is limited, and our teams are just as busy. We shouldn’t have to spend valuable team hours answering the same questions from prospective patients or handling tasks that can be easily automated, such as scheduling meet-and-greets. Upgrading systems can feel daunting, and it’s important to work with technology partners who truly understand the needs of a DPC practice.
A CRM platform like Harmony Ops for DPC helps reduce inefficiencies by automating lead capture, scheduling, and responses to common inquiries, all without pulling me or my team away from patient care. And having a DPC physician like Dr. Gonzalez - someone who deeply understands the unique workflow and lead-capture process of DPC practices and brings strong tech expertise - makes it the best of both worlds.
Dr. Noemi Adame, Pediatrician
I'm using it [Harmony Ops] for the new patient process. One of my pain points was responding the same day. I really wanted to respond the same day to inquiries. And with this, I always do that where I can send a message right away. It can automate the follow up message. And then same thing with when I do the meet and greet phone calls. I always have something I send them after the call and, and I can do that now automatically. I'm learning to adjust it to what I want it to do for me, but it's still what I needed to do and I'm happy that I have it.
It's definitely doing what I wanted as far as taking certain things off my plate. Things I always wanna do, but I'm like, “oh, I forgot to do this”, or the timer went off, or I had a phone call and I forgot to do it. Those automatic emails that go through, that's been big, where now it's on to the patient and they have reminders on there too.
Dr. Bukie Adefabi, Family Medicine
[Social Media Planner in Harmony Ops] It's been so, so helpful. I was literally stuck in my head. “What do I post?” Sometimes I would spend four hours thinking about what to post, and then thinking it's dumb, and then thinking nobody will like it. Then you just go in a circle and nothing gets done.
[Content AI in the Social Media Planner] For the first two I wasn't sure what was happening. The second, seeing the prompt was writing everything for me, I was like, this is really nice. After I put the first two posts out, I was like, “Oh my God, this is exactly what I have been wanting to do.”
Dr. Beryl Kalul, Family Medicine
A few things people ask before they sign up
Answers to common questions
What if I'm not ready to launch yet?
You don't have to be open to get started. Setting up your systems before you open means your practice has infrastructure from day one. The brand voice work, the DPC Connector Tool, and the social media planner can all be running before your first patient walks in. Some of the best time to build this is while you still have the space to think clearly about it.
Most DPC doctors wish they had started talking about their practice and posting on social media much earlier than they did.
What happens at month four if I can't afford $349 yet?
You'll receive a notification email at month three that your plan is transitioning. If the Growth Plan rate doesn't make sense for where you are at that point, you can cancel before the transition. No long-term contract. The goal of the three-cycle structure is that by month four, your panel is growing and the system has already paid for itself in patient inquiries it caught that you would have otherwise missed.
Is this really the same as the Growth Plan?
Yes. Same features, same setup process, same onboarding, same support. The only difference is the payment structure for the first three billing cycles. You're not getting a lighter version while you're getting started.
What this looks like at month four
Three months in, your practice is already running like it's been open for years.
Your panel is growing because prospective patients who found you actually reached you. You posted consistently from week one in your voice, which means by month four you have three months of content behind you and a growing local presence. Calls that came in after hours got answered. Leads that weren't ready to sign up in week one got followed up with automatically and circled back when they were ready.
You transition to the Growth Plan rate at month four because the system has been doing its job and you've had three months to see exactly what that's worth.
Scheduled Posting
Calls & Questions Answered After-Hours
Consistent Growth
YOUR NEXT STEP
Ready to get started?
Book a Systems Review call and we'll walk through your practice situation, confirm eligibility, and get your onboarding scheduled. Most practices are fully live within ten business days of signing up.
Questions before you book? Reply to any Harmony Ops email or use the chat widget on this page.
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